Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.9
Location
8.6
Service
8.7
Dining
7.1
Guest reviews
7.8/10
based on 10 reviews
3.5/5
based on 27 reviews
6.7
6.7/10 based on 395 reviews
#2 of 2 hotels in Fichtelberg based on Tripadvisor
Claire
United Kingdom,
March
2024
8.4/10
The hotel is hidden in the forests of Franconia, providing a peaceful getaway surrounded by nature. The rooms are spacious and include small balconies for a lovely view, creating a cozy atmosphere. The service is excellent with efficient housekeeping and helpful assistance in booking tours. However, the dining options, especially for grilled fish, could be more varied. The facilities offer modern amenities, making the stay convenient and comfortable.
Rooms
9.0
Spacious rooms with small balconies and lovely views.
Service
9.0
Efficient housekeeping and helpful tour booking assistance.
Location
8.0
Secluded in the forests of Franconia, perfect for a peaceful retreat.
Dining
7.0
Limited dining options, especially for grilled fish.
Facilities
9.0
Modern amenities for a convenient and comfortable stay.
Frank
United Kingdom,
February
2024
7.6/10
The hotel is nestled in the forests of Franconia, offering a serene location surrounded by nature. The rooms are cozy with small balconies to enjoy the view, but the pricing could be more competitive. The service provided, including housekeeping and tours/ticket assistance, adds to the pleasant stay, although some commercial services are lacking.
Rooms
7.0
The rooms are cozy with small balconies.
Service
8.0
The service was good overall with attentive housekeeping.
Location
9.0
I loved the tranquil setting in the forests of Franconia.
Dining
7.0
The dining options could be more diverse.
Facilities
7.0
The facilities are basic but sufficient for a comfortable stay.
Tim
United Kingdom,
January
2024
7.8/10
The hotel is nestled in the forests of Franconia, offering a tranquil escape surrounded by nature. The rooms are spacious and modern, providing a comfortable stay. The service is exceptional with attentive housekeeping and convenient tour assistance. However, the dining options are limited, and the facilities could use some upgrades.
Rooms
8.0
The rooms are spacious and modern.
Service
9.0
The service is exceptional with attentive housekeeping and convenient tour assistance.
Location
9.0
The hotel is nestled in the forests of Franconia, a perfect spot for nature lovers.
Dining
6.0
The dining options are limited.
Facilities
7.0
The facilities could use some upgrades.
Chris
United Kingdom,
December
2023
7.4/10
A cozy hotel nestled in the forests of Franconia, offering a peaceful retreat. The rooms are clean and comfortable, though the dining experience is limited. Friendly service and a convenient location make it a good value for money.
Rooms
8.0
Rooms are clean and comfortable with a small balcony.
Service
9.0
The staff is accommodating and welcoming, making the stay enjoyable.
Location
7.0
Located in the forests of Franconia, providing a tranquil setting for nature lovers.
Dining
6.0
Limited dining options with a focus on Italian strata.
Facilities
7.0
The hotel offers basic facilities suitable for a relaxing stay.
Colin
United Kingdom,
November
2023
8.2/10
This hotel is nestled in the forests of Franconia, offering a serene escape with clean rooms and delicious smoked meat. The service is attentive, but the facilities could use some improvement. Overall, a comfortable and convenient stay for nature lovers.
Rooms
8.0
The rooms come with a small balcony, providing a cozy space to relax.
Service
9.0
The staff provides excellent housekeeping and assists with tours and tickets.
Location
9.0
Located in the forests of Franconia, ideal for nature enthusiasts seeking tranquility.
Dining
8.0
The dining experience featuring smoked meat is a savory delight.
Facilities
7.0
Although the facilities are functional, improvements could enhance the overall experience.
Francis
United Kingdom,
November
2023
8.4/10
The hotel is nestled in the forests of the German mountains, offering a serene escape. The rooms are cozy and well-maintained, while the service is exceptional. However, the dining options, particularly for pizza lovers, are limited. The facilities are top-notch, but some aspects could be improved for better value for money.
Rooms
8.0
Rooms are cozy and well-maintained.
Service
9.0
Exceptional service all around.
Location
9.0
Set in the forests of the German mountains, providing a serene escape.
Dining
7.0
Limited dining options, especially for pizza enthusiasts.
Facilities
9.0
Top-notch facilities available.
Raymond
United Kingdom,
August
2023
7.6/10
The hotel is nestled in the serene forests of Franconia offering a peaceful retreat. The rooms are cozy and offer a small balcony to enjoy the natural surroundings but could be more modern. The service is attentive and helpful, although some additional commercial services would be beneficial. The location is ideal for nature lovers seeking tranquility but may be a bit secluded. The dining experience offers delicious grilled dishes, yet the facilities could be more extensive. Overall, a charming stay surrounded by nature with room for improvement in certain areas.
Rooms
7.0
The rooms are cozy and offer a small balcony, providing a connection to the beautiful forest surroundings.
Service
8.0
The service is attentive and helpful, making the stay pleasant.
Location
9.0
Nestled in the serene forests of Franconia, the location is ideal for a peaceful retreat amidst nature.
Dining
8.0
The dining experience offers delicious grilled dishes, adding a flavorful touch to the stay.
Facilities
6.0
The facilities are sufficient but could be more extensive to enhance the overall guest experience.
Tim
United Kingdom,
August
2023
7.6/10
The hotel is nestled in the forests of Franconia, offering a serene escape. The rooms are spacious and modern, but the dining options are limited. The service is top-notch, provided by friendly staff. The facilities are well-maintained and convenient, although some amenities could be improved.
Rooms
8.0
Spacious and modern rooms.
Service
9.0
Top-notch service by friendly staff.
Location
8.0
A serene spot nestled in the forests of Franconia.
Dining
6.0
Limited dining options.
Facilities
7.0
Well-maintained and convenient facilities.
William
United Kingdom,
July
2023
7.6/10
The hotel is nestled in the forests of Franconia, offering a serene location with nature all around. The rooms are cozy and clean, but the dining options could be more diverse. The service is attentive, making the stay comfortable but the facilities are somewhat lacking. Overall, a peaceful retreat at a reasonable price.
Rooms
8.0
The rooms are cozy and clean.
Service
8.0
The service is attentive.
Location
9.0
The hotel is nestled in the forests of Franconia, offering a serene location with nature all around.
Dining
7.0
The dining options could be more diverse.
Facilities
6.0
The facilities are somewhat lacking.
Ronnie
United Kingdom,
June
2023
8.6/10
I was delighted with my stay at this hotel nestled in the forests of Franconia. The rooms were clean and comfortable, the service was top-notch, and the dining experience was fantastic with delicious home-made ice-cream. The facilities were great, but the only downside was the slightly higher pricing.
Rooms
8.0
The rooms were cozy with a small balcony overlooking the beautiful forests.
Service
9.0
The staff provided excellent service and were very accommodating.
Location
9.0
The location in the forests of Franconia was peaceful and perfect for a relaxing getaway.
Dining
9.0
The dining experience was superb, especially the home-made ice-cream that was a delightful treat.
Facilities
8.0
The hotel offered great facilities for guests to enjoy during their stay.